Meet the Bridgemark Team
It takes an experienced, hard-working team to effectively manage a lead generation campaign and produce great results! Meet the Bridgemark team that makes it happen for our clients every day.
Larry began his B2B, solutions-based sales career in 2001 with Harris Interactive, at the time a global top 15 market research company. Beginning in lead generation, he developed sales leads for salespeople and senior researchers in an array of healthcare, non-profit, and CPG companies. He eventually moved into direct sales and initiated the firm's first market research projects with a variety of new client companies including Colgate-Palmolive, Frito-Lay, Kaplan, Kellogg’s, Nestle, MTV, Tyson, and Wrigley.
After being named Director of Sales Operations, Larry's primary responsibilities included supporting the outside sales team and leading the overall development and management of the company's lead generation team. Under Larry's direction, in his final year with the firm the lead generation team created over 1,800 individual sales leads, resulting in almost 500 proposals and generated over $22 million in sales.
As the 2007 recession set in and after multiple rounds of layoffs, Larry was also let go in December of 2008. Within weeks, calls started coming in from former colleagues who had been laid off and resurfaced in other market research-industry firms asking for sales and lead generation assistance. Without the type of lead generation support they previously had from Larry's team, they were struggling to meet their sales objectives.
It was clear that there was strong need for professional, senior-level lead generation and sales support for market research-industry companies -- these companies needed regular, targeted, qualified sales discussions with new prospective clients in order to grow and hedge against client attrition.
Today, Bridgemark exists to support the sales needs of market research-industry firms. We understand the nuances of this highly professional market and the struggles firms face as they attempt to grow. We're here to help!
Several years ago, Larry opened an umbrella on a golf course and was struck by lightning minutes later. He was not seriously hurt...but can now levitate small objects.
As a veteran from Harris Interactive, Jill climbed the corporate ladder and eventually ran the HISB service bureau division. She was able to double profits in the first year, with a lower topline goal. She was able to increase profits and exceed budget year after year. She managed not only the entire operations and sales team, but she also contributed to sales by handling a number of large contract accounts of $2M in revenue. Jill was instrumental in many corporate initiatives including project profitability, aggressive sourcing, and pricing just to name a few. She has almost 20 years of combined market research experience and sales experience.
At Bridgemark, Jill leads a range of responsibilities including client strategy and management, staff performance, and financial reporting. The Client Services team reports directly to Jill, and under her leadership Bridgemark has increased client and employee satisfaction and helped Bridgemark sets consecutive client lead records. She's here to ensure that you have the best partnership you can with Bridgemark.
Jill and her family own a Bernese Mountain Dog that is taller than her and weighs as much as she does.
Lauren has been with Bridgemark since May of 2013. Starting as a CSM, she was promoted to Sr. CSM and Team Leader, and is the go-to person for the CSM team. Lauren's key strengths are her experience with Bridgemark's processes and database, as well as her positive, upbeat energy.
Lauren's background in digital healthcare records has been a great learning experience and has translated well to Bridgemark's approach.
Lauren is recently engaged and is underway planning her wedding in late 2017.
Kristina has been working with Bridgemark since September 2013 and is currently a Senior Client Support Manager. Along with her primary daily responsibilities of managing her clients' lead generation campaigns, she is also the lead on some of Bridgemark's proprietary programs. Kristina's experience and enthusiasm make her one of the perfect people to assist in the training of new employees, and she leads the planning for the majority of our company events including the holiday party and other team-building activities. She works directly with other Bridgemark staff and focuses on delivering exceptional service for her clients. Kristina has won the highest client satisfaction survey award, as well as the highest total quarterly leads award.
Kristina and her husband Ryan are very excited to have welcomed their first child, Penelope, in January 2017.
Doris began as a temp with Bridgemark Solutions in August 2015, and was hired on as an official full-time employee in December 2015, initially as a Client Support Manager. Doris’s primary responsibilities were managing her clients' lead generation campaigns. In August 2016, Doris was promoted to Executive Assistant to the President and COO and Office Manager. This was a role that she was able to transition into smoothly due to her 13 years of experience at Strong Memorial Hospital. Doris works directly with the President and COO daily with reporting and analysis, organizing meetings and maintaining calendars, is a liaison to our outside vendors, and works hard to maintain a happy and positive environment here at Bridgemark Solutions.
In her spare time, Doris “The Cocktail Queen” loves to help various charities in the community by walking, campaigning, raising money and/or volunteering at fundraiser events such as The Color Run, Light the Night Walk, St. John Bosco School and many more. Since 2004, she has consistently been involved with multiple local hospice volunteer organizations including VNS of Rochester, The Journey Home, and SIS.
Jessica (Jess) is the newest member of the Bridgemark team. Jess’s primary responsibility is managing her clients' lead generation campaigns.
Jess came to Bridgemark with a strong background in Customer Service. One of Jess’s best qualities is that she is extremely perceptive when it comes to anticipating clients' needs, and she does it with a genuine smile on her face - a skill acquired from many years managing a dental office. She is also very analytical and uses the data available to her to make decisions and improvements to her clients' campaigns. Jess speaks Spanish from living in Spain during her college years, and she loves the opportunity to speak the language and teach others about the Spanish culture, especially when it comes to her two children, Max and Clara.
Jess has a very competitive personality which she uses to her advantage as one of the captains of the local "Hurling" team - an ancient Irish sport similar to a combination of field hockey, lacrosse and baseball. Her teammates will warn you to watch for her on the pitch!
MaryKate joined Bridgemark Solutions as our newest team member in November 2016 as a Client Support Manager. Her primary daily responsibility is managing her clients' lead generation campaigns. In her first few months at Bridgemark, MaryKate won the quarterly “Team Work” award for all of her continuous hard work and dedication to the company. MaryKate comes to Bridgemark with a background in Customer Service, Community Service, and Accuracy Verification. All of these experiences provided MaryKate with a knack for interacting with professionals and the ability to pay high attention to detail -- valuable skills at Bridgemark. MaryKate’s great energy resonates throughout the company.
MaryKate is a history buff, and she is currently in the process of becoming a docent with the Susan B. Anthony Museum.
Bridgemark's Core Values
“Bridgemark Solutions strives to attract and retain truly satisfied customers and outstanding employees, who inherently promote our company, in an environment of Cooperation, Accuracy, Respect, Professionalism, Excellence and Trust."
Our core values of cooperation, accuracy, respect, professionalism, excellence, and trust -- C.A.R.P.E.T. -- can be found throughout our company culture and day-to-day work. Our staff performance reviews are based on our core values, and our management team incorporates them into our meetings, client service, and all other activities.